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If your product is defective please send an email at hey@aktiscout.com indicating the following information:

  • Customer Name
  • Contact telephone number
  • Order number or invoice number
  • Product/Model number
  • Description of the problem
  • Photo of the problem
  • Serial number (where applicable)
  • Proof of purchase including the date

Upon receipt of such email AktiScout will file a claim with its brand manufacturers which will at their sole discretion decide whether the claim is acceptable and will repair or replace the product within a reasonable timeframe.

For more information, email hey@aktiscout.com.

For Tahe products warranty you can also refer here: https://tahesport.com/global_tahe/global-warranty

For Aqua Marina products warranty you can also refer here: https://www.aquamarina.com/warranty/